Does ViaQuest pay their employees well?

According to anonymously submitted Glassdoor reviews, ViaQuest employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at ViaQuest. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at ViaQuest?

42% of ViaQuest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ViaQuest 2.9 out of 5 for work life balance, 2.8 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ViaQuest?

Direct Support Professional (DSP) (26) , Program Manager (13) , TBS Specialist (10) , Case Manager (7) , Registered Nurse (7) , Program Director (6) , DSP (5) , HR Coordinator (3) , Licensed Practical Nurse (LPN) (3) , Manager (3) , Medical Social Worker (3) , Nurse (3) , Operations Manager (3) , RN Case Manager (3) , Therapeutic Behavioral Specialist (3)

What are the pros of working at ViaQuest according to real employee reviews?

"they seem to have decent pay" ((in 17 reviews)); "Good people to work with" ((in 10 reviews)); "Usually flexible schedules" ((in 9 reviews)); "Staff genuinely cares about the patients we serve." ((in 6 reviews)); "Helpful staff, love the clients, flexible schedule" ((in 6 reviews))

What are the cons of working at ViaQuest according to real employee reviews?

"Poor management and very unorganized" ((in 16 reviews)); "The long days and mandatory events led to no work life balance." ((in 10 reviews)); "Upper management and executive level management is an absolute disaster." ((in 8 reviews)); "Training is lacking in certain areas." ((in 7 reviews)); "They do not give raises." ((in 6 reviews))

What are the top reviewed ViaQuest locations?

Dublin , Columbus , Cincinnati , Akron , Pittsburgh , Dayton , Cleveland , Youngstown , Indianapolis , Muncie , Independence , Mansfield , Middletown , Marysville , Newark , Reynoldsburg , Bowling Green , Ohio City , Monongahela , Somerset , Linton , West Lafayette , Twinsburg , Ashtabula , Cambridge , Chillicothe , Westerville , Vandalia , Mount Vernon , Perrysburg

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ViaQuest

ViaQuest reviews

Emotionally-Driven Leadership - Program Manager ViaQuest Employee Review

1.0

Mar 17, 2021

Program manager

Recommend

CEO approval

Business Outlook

Pros

flexible when convenient for the collective, good PTO accrual rate but difficult to get more than 1 day off (didn't happen during my time there)

Cons

poor gatekeeping in promoting leadership. "Closed door" conversations are code for unethical or abusive choices being covered up. Disregard of basic humanity for employees if /any/ flak is being raised by a client. You will get sent to a psychiatrist by your leadership when you show any signs of stress and they will follow up with the mental health professional of your election because "we pay the insurance." Viaquest does not respect privacy of their employees nor clients if leadership has any "equivocations" in matters.

ViaQuest Response

Thank you for your post. I can assure you that we do not consult with any employees physician. It doesn't matter if we pay the insurance or not, it is against HIPPA regulations for any medical professional to consult with anyone other than the patient without express consent from the patient so what you are suggesting never happened. Similarly, the issues you suggest were covered up never happened. We have a great team in Northwest Ohio who lives out our values and culture every day, we are lucky to have them!

Explore other reviews about ViaQuest

5.0

Jul 16, 2025

Licensed practical nurse (lpn)

Recommend

CEO approval

Business Outlook

Pros

Very caring staff. Work well together as a team. We have the best patients also.

Cons

None. An excellent place to work.

ViaQuest Response

11mo

Thank you so much for your post and for your unwavering commitment and dedication to so many people in need...you are appreciated!

2.0

Jul 21, 2026

Operations director

Recommend

CEO approval

Business Outlook

Pros

The clients That's all I can think of

Cons

Feels like all of the different programs are pitted against each other Upper management shows great favoritism to certain centers making it difficult to effectively do your job. Toxic people in upper management positions Insurance for a family of 3 was $1000 a month.

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Jobs at ViaQuest

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Emotionally-Driven Leadership - Program Manager ViaQuest Employee Review

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