Awesome place to work - Anonymous employee ViaQuest Employee Review

5.0
Nov 20, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work environment is fantastic. Management from the top down truly cares about providing the best care for clients. Expectations are high, but how can you not have high expectations when you are caring for peoples lives? There are certainly difficult situations that arise because of the field, but the employees feel such pride in the work they do and everyone places emphasis on enjoying their time together, so it balances out the difficult things. I've never enjoyed a job so much or had a better group of people to work with. This isn't a job, it's a career.

Cons

Because of the nature of the work and dealing with outside customers, the environment can be a little fast paced at times trying to make the best decisions for customers. Honestly, I see it as more of a positive because every day is something different, but for people who can't handle having to encounter new situations on a regular basis and making decisions, it can be hard to adjust.

Explore other reviews about ViaQuest

5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Very caring staff. Work well together as a team. We have the best patients also.

Cons

None. An excellent place to work.

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ViaQuest Response
11mo
Thank you so much for your post and for your unwavering commitment and dedication to so many people in need...you are appreciated!
2.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy to get your foot in the door for almost any position. There were some really great coworkers who made it bearable

Cons

The culture is just terrible. Most people in the company are working significantly more than is healthy and are being underpaid/under appreciated. It’s almost impossible to get time off without feeling like you’re leaving extra work for coworkers and/or management is guilting you. Middle management passes down commands from higher ups without being willing to hear out their staff or advocate for them. There is a very clear disconnect between the DPSs, TBS Specialists, other field staff, and anyone working in management. Your manager makes or breaks your experience and upper management won’t reprimand or make changes when a bad manager chases staff away. High turnover makes it really difficult to feel connected to the community and it’s really easy to feel like your voice is not being heard. There are so many concerning stories about our clients that get passed around, and a lot of them get chalked up to “it’s the field”. I would never recommend anyone I know to work for this company or receive their services.

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