Good But Not Great - Anonymous employee Viasat Employee Review

This might be harsh but I saw it repeatedly, as a DOD contractor the company has a very relaxed attitude and lacks empathy in certain circumstances to its customers. A very California mindset in the culture, which isn't ideal in some defense circumstances. There is also a common problem where at some level services are promised in unrealistic time frames, so the teams that interact with the customer are setup to fail. There is also a lack of product information so it is a culture with a lot of tribal knowledge and people can be on their own searching for answers. No extra compensation will be provided for trips and travel. Bonuses are never given out at mid to lower levels. I suppose it could be the company grew too fast too soon to scale well.