Decent Company to work for - Customer Support Specialist Viasat Employee Review

4.0
Apr 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, lots of customer service appreciation, opportunities to move up, remote, decent pay, lots of virtual events

Cons

Training time wasted and could be better used to prepare for the role that you are going to be doing.

Explore other reviews about Viasat

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful colleagues and great collaboration

Cons

Ambiguity was promoted but no one ever knew what that meant.

2.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance with flexible scheduling

Cons

Over the past several years, the company has lacked a clear long-term strategy, resulting in frequent reorganizations, shifting priorities, and multiple rounds of layoffs. Decision-making often feels reactive rather than strategic, creating uncertainty and making it difficult to execute long-term plans. Internal processes can also be overly complex, slowing down work and reducing efficiency.

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