Technical Operations - Service Assurance Viasat Employee Review

4.0
Dec 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Organization has matured significantly over the last four years. The department I work in does promote from within and opportunities are available on a fairly consistent basis. They have changed key points of management and restructured the organization. Initially there was some confusion related to these changes but it actually appears to be working. Work life balance is significantly better than it had been. My peer group is improving as management really focuses on hiring great talent. Team members are also staying longer. I received very fair raises in the last few years that made me feel like I was being recognized for my contributions. I am encouraged to pursue training opportunities and provided chances to participate.

Cons

Tools and applications are the biggest problem. There are so many and they are not really supported. Management seems to be working on it but the progress is very slow. The company needs to invest in this area.

Explore other reviews about Viasat

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful colleagues and great collaboration

Cons

Ambiguity was promoted but no one ever knew what that meant.

2.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance with flexible scheduling

Cons

Over the past several years, the company has lacked a clear long-term strategy, resulting in frequent reorganizations, shifting priorities, and multiple rounds of layoffs. Decision-making often feels reactive rather than strategic, creating uncertainty and making it difficult to execute long-term plans. Internal processes can also be overly complex, slowing down work and reducing efficiency.

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