1 month training - Customer Service Representative Viasat Employee Review

Wonderful colleagues and great collaboration

Ambiguity was promoted but no one ever knew what that meant.

Good work-life balance with flexible scheduling

Over the past several years, the company has lacked a clear long-term strategy, resulting in frequent reorganizations, shifting priorities, and multiple rounds of layoffs. Decision-making often feels reactive rather than strategic, creating uncertainty and making it difficult to execute long-term plans. Internal processes can also be overly complex, slowing down work and reducing efficiency.