On a scale of 1-10 I would rate my experience a 7.5, communication and appreciation seem to be challenging. - Sales Lead Victoria's Secret Employee Review

4.0
Jul 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement is there if you are willing to work hard for it. It is a wonderful place to work if you enjoy helping women feel better about themselves although sometimes the clientele can be very challenging.

Cons

Communication from upper management to sales level could improve, pressure to "sell" credit is discouraging at the sales lead and sales associate level. Customer service is not the priority, sales and credit sales are.

Explore other reviews about Victoria's Secret

5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff. Great benefits. Great pay.

Cons

Nothing negative to say here

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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