Sales and Support Generalist - Anonymous employee Victoria's Secret Employee Review

3.0
Mar 12, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Victoria's Secret is almost every young female's dream. The store offers many perks and sells a variety of upscale lingerie and clothing. Every month, there is a "GRATIS" offer that allows you to receive either a free lingerie item, a discounted lingerie item, beauty gifts, or other offers as it relates to a new promotion item. All part time employees receive a 30% off discount on regular purchases and can be used online. Overall, the benefits aren't bad.

Cons

Constantly having to sell Angel credit cards to customers can be a hassle and annoying. Many VS employees are teenaged girls still in high school who barely know how credit cards work, yet alone sell them to customers. I do not like that we have to upsell the store credit cards to fill a quota for the company because in actuality, the store credit cards are not the greatest with a 26% APR. The company should not force employees to upsell these cards all the time nor penalize them for not meeting a daily goal.

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment in the DC, people, discount, job security

Cons

Slow moving technology, low vertical movement up due to job security

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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