Victoria's Secret can be a great company to work for when you're working for a strong passionate leader. - Store Manager Victoria's Secret Employee Review

4.0
Jun 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Great structure if you love a structured environment. Great benefits. Great learning programs to teach about new products and selling strategies. Fast paced environment. Very Fashion Forward company to work for. Can be a great company to work for when working for the right manager. Nice Discounts and free/discounted bras almost every other month.

Cons

Corporate is not always in line with each other which creates communication breakdowns at the store level. "Work Life Balance" doesn't exist at the store manager level. Trying to be proactive in writing a schedule always seemed pointless when your DM would not stick to her schedule and expects you to rearrange your life for hers. The DM that I worked for is clueless to her position. She reiterated everything literally from her conference calls but had no understanding of it. She doesn't know how to CSL, write a schedule, sell credit or bra fit. So, how could she coach to it? She expected her Store managers to do all the training and onboarding of new store managers. Some training is okay...But all of it??? As if we didn't have anything else to do. With this economy and no payroll, we're floor coverage! She needs to get off her behind and train her people. She visits the same 3 stores weekly because they're close to her home!!!! She gives VSS DM's a bad name. Luckily for me...I know better. I know that VSS does have some really great DM's...it's too bad someone like my DM left a bad impression!!! What's worse is that when districts were realigned...they kept this non performing DM instead of moving a DM that was performing and was in touch with what was going on at store levels. Thought it was based on performance...not seniority, NOT!!!

Explore other reviews about Victoria's Secret

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment in the DC, people, discount, job security

Cons

Slow moving technology, low vertical movement up due to job security

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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