Like being in high school, but getting paid for it. - Customer Service Representative Victoria's Secret Employee Review

1.0
Jul 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Great health insurance and time off opportunities.

Cons

The company to political. If you are not a personal favorite of a supervisor you won't have an opportunity to move up. The trainings are full of smoke and mirrors and are pure propaganda. People that work hard and enjoy helping their customers are not recognized unless they are part of the "cool kids".

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5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment in the DC, people, discount, job security

Cons

Slow moving technology, low vertical movement up due to job security

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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