A lot of work, but worth it - Sales Associate Victoria's Secret Employee Review

4.0
Nov 13, 2010
Recommend
CEO approval
Business Outlook

Pros

I have met some of the most amazing people in my co-workers. The stuck up snot girls tend not to last long, so don't worry about working with them. I got a ton of great feedback from managers about my work. You can really feel proud of your work when you get an appreciative customer. When a new bra or fragrance is launched you often recive it gratis or deeply discounted so you can offer personal testimony about it. Merchandise is constantly changing so you don't get too bored with it.

Cons

You can be underappreciated by customers. Customers can be VERY rude about the return policy. Handling unhygenic and gross returns. The company itself kind of brainwashes employees, makes you sign things stating you will not discuss your job online, Distric and Regional Managers can be be VERY rude. The company is VERY money hungry. You can be worked for 39 hours, and thn cut for the week so that you do not go above 40 hours (which would be full time status), they rarely hire full-time employees because that would involve paying more and providing more benifits. They will and have cut full-time employee benifits. Work long hours. There is a TON of pressure to sign customers up for the in-store credit-card, and if you are unable to sign up enough customers your hours WILL be cut. Do not get your discount on merchandise that is already discounted or part of a promotion (like 5 for $25 panties).

Explore other reviews about Victoria's Secret

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment in the DC, people, discount, job security

Cons

Slow moving technology, low vertical movement up due to job security

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

See reviews by: Helpful|Rating|Date|All