Have some self respect and never work or shop here - Sales Associate Victoria's Secret Employee Review

1.0
Mar 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Cool co workers I’ve made a lot of friends , they play good music in the store, you work in a mall so that’s nice having the food court/shops..

Cons

Underpaid, overworked, no bonus or commission yet expected to sell like in a highly competitive environment, the air conditioning is broken in every single store I’ve ever worked/helped at, rude and entitled customers, forced to look at/touch women naked in the fitting room against your will, extreme pressure to sell/open credit cards with no incentive or bonus for doing so, short staffed at all times so you are running multiple areas of the store at once, customers who linger around past closing and you are not allowed to tell them to leave even 30 minutes after closing, ridiculous return policy that makes it very difficult to please the customer, extreme shoplifting problem, floorsets include extreme physical labor moving hundreds of pounds of furniture overnight/early mornings while the air conditioning is OFF, failed bogus shams about “inclusion” and “diversity”, shipment sometimes comes in with the product molding/ soaking wet… no gratis or free bras anymore, a measly mini fridge that barely worked in the break room for everyone to store their lunch in it, constant plumbing issues within the store there was once sewage water leaking into the store from the ceiling and I got written up for refusing to work that day, you get scheduled outside of your availability or called on your days off, if you have a genuine emergency or sickness you’re made to feel guilty for calling out because the store runs on two coverage at all times so if you wake up with a fever you have to feel bad for leaving your manager alone to run the entire store by themselves. They no longer do a yearly raise the company has been on a “pay increase freeze” since Covid… This place is a disgrace of a company, employer , store, and all of the above. I do not advise anyone on earth to work or shop at Victoria’s Secret under any circumstances.. they do not care about you the customer or the employees.

Explore other reviews about Victoria's Secret

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment in the DC, people, discount, job security

Cons

Slow moving technology, low vertical movement up due to job security

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Have met some amazing coworkers. Brand itself is fun.

Cons

Sudden Return to Work mandate 3 days in NY or OH SIX years after COVID. Any current employees outside of those states are being let go if they don’t uproot their lives and relocate. Many employees in those states built their lives around what seemed to be a permanent remote flexibility arrangement (most companies went back in 23). When Hillary Super came on she even stated in one of her first Q&A’s on remote work that where people do their jobs wasn’t a big concern for her as long as we continued to drive the business forward. The business is doing the best it ever has in the last five years. Leadership reasoning for mandate is continuing to fall flat. Mandate came absolutely out of NOWHERE.

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