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Victra-Verizon Authorized Retailer

Engaged Employer

Worst Place to Work and Shop with Verizon Wireless - Store Manager Victra-Verizon Authorized Retailer Employee Review

1.0
Dec 9, 2011
Recommend
CEO approval
Business Outlook

Pros

-Laid back environment for the most part.

Cons

-Pay and commissions are low, and they find ways not to give you commissions with qualifiers that seem to change three times a month. -If you don't remark why you gave discounts and promotions even when it's THEIR discounts and promotions, they take money out of your paycheck. -I've seen people terminated over simple mistakes like not saying the greeting correctly, and people get terminated -A LOT-. -Company is top-heavy. DMs and higher get paid $80,000+. The ones actually doing the sales and busting their tails get paid a lot less. Managers: $20,000-$27,000 and Reps: $15,000 average. -Reps have to talk up sales like they're getting great deals and bring customers in to buy a phone at $150 when they can get it for $20 elsewhere. -If you're not protected under FMLA under any position higher than a Rep, don't expect to keep your position. You'll be dropped to a Rep once you get back. -And these are only a few... -I've never been negative about a company that I've worked for, but this is the most unprofessional and greed-induced company I've EVER worked for.

Explore other reviews about Victra-Verizon Authorized Retailer

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money if you apply yourself good coworkers room for growth

Cons

No cons really is a call center

2.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some good people who work there. Unfortunately there are a lot more who are not

Cons

Victra has no real concept of work-life balance. I heard multiple people in leadership refer to it as “work-life integration,” which felt less like a benefit and more like a warning label. As an experienced recruiter, I was brought in for a project that was poorly planned from a staffing standpoint from the beginning. It was surprising to learn that some of the leadership involved had no formal background in recruiting, staffing, or HR, despite making decisions that directly impacted those functions. The company often seemed to take a reactive approach to problems instead of building thoughtful, preventative strategies. I heard the phrase “building airplanes in the sky” used more than once, and unfortunately, that seemed to reflect the actual operating model: move fast, figure it out later, and let employees absorb the chaos. The culture felt heavily rooted in grind/hustle expectations, with little regard for sustainability or employee well-being. There are talented people there, but the leadership approach makes it difficult to feel supported, valued, or set up for long-term success.

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