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Victra-Verizon Authorized Retailer

Engaged Employer

Poor upper management, poor training, poor commission structure - Sales Consultant Victra-Verizon Authorized Retailer Employee Review

1.0
Oct 27, 2016
Recommend
CEO approval
Business Outlook

Pros

The hourly employees I work with are good people including the store manager. The hours are good. Could be a good company to work for if they changed some things.

Cons

They come down on you all day long about selling and when you do make a sale they don't reward you. The upper management is so hard on the store employees that business becomes unethical. The only way to hit your sales goals is to lie to customers or try to force sales down their throats. The only training you get is some crappy online videos that don't train to to deal with certain customer situations. You basically have to learn everyone on your own. The commission structure is a slap in the face. For selling an iPhone and a tablet you would be lucky to get $2 in commissions. I'm basically working for $10 an hour even though I was told it would be a $40,000 a year. Extremely disappointed.

Explore other reviews about Victra-Verizon Authorized Retailer

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money if you apply yourself good coworkers room for growth

Cons

No cons really is a call center

2.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some good people who work there. Unfortunately there are a lot more who are not

Cons

Victra has no real concept of work-life balance. I heard multiple people in leadership refer to it as “work-life integration,” which felt less like a benefit and more like a warning label. As an experienced recruiter, I was brought in for a project that was poorly planned from a staffing standpoint from the beginning. It was surprising to learn that some of the leadership involved had no formal background in recruiting, staffing, or HR, despite making decisions that directly impacted those functions. The company often seemed to take a reactive approach to problems instead of building thoughtful, preventative strategies. I heard the phrase “building airplanes in the sky” used more than once, and unfortunately, that seemed to reflect the actual operating model: move fast, figure it out later, and let employees absorb the chaos. The culture felt heavily rooted in grind/hustle expectations, with little regard for sustainability or employee well-being. There are talented people there, but the leadership approach makes it difficult to feel supported, valued, or set up for long-term success.

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