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Victra-Verizon Authorized Retailer

Engaged Employer

lies lies and more lies. look up ABC Phones, that is the other name for this company. - Sales Associate Victra-Verizon Authorized Retailer Employee Review

1.0
Jul 31, 2013
Recommend
CEO approval
Business Outlook

Pros

you get retail experience? i guess. some places have a 10.00 start pay?

Cons

low pay, horrible management, lies, drama, they do chargeback. look at the other reviews.. dont they seem fishy? . higher prices then anyone else.. horrible bundle packages, manage with fear i started in december in a new store, Within the first two months six people were hired and they are all gone. When i transferred to another store there were 4 other people there. 3 f these people are already gone. I know retail has a high turnover rate , but come on.. also if you are in NJ do not let them charge you for their shirts!. COMPLETELY ILLEGAL AND THEY KNOW IT BUT THREATEN TO FIRE YOU IF YOU SAY ANYTHING> ITS 156 DOLLARS FOR THESE SHIRTS THAT MANY STORES DONT EVEN USE!!!! they deduct for anything they can. also now that verizon doesn't do 20 month upgrades the company is scared and is trying to sell fios, good luck selling fios in a crowded market .. but if you dont .. you get fired

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Victra-Verizon Authorized Retailer Response
12y
ABC Phones of NC, Inc is the legal name of A Wireless. We requested glassdoor to merge the accounts to avoid future confusion. Thank you.

Explore other reviews about Victra-Verizon Authorized Retailer

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money if you apply yourself good coworkers room for growth

Cons

No cons really is a call center

2.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some good people who work there. Unfortunately there are a lot more who are not

Cons

Victra has no real concept of work-life balance. I heard multiple people in leadership refer to it as “work-life integration,” which felt less like a benefit and more like a warning label. As an experienced recruiter, I was brought in for a project that was poorly planned from a staffing standpoint from the beginning. It was surprising to learn that some of the leadership involved had no formal background in recruiting, staffing, or HR, despite making decisions that directly impacted those functions. The company often seemed to take a reactive approach to problems instead of building thoughtful, preventative strategies. I heard the phrase “building airplanes in the sky” used more than once, and unfortunately, that seemed to reflect the actual operating model: move fast, figure it out later, and let employees absorb the chaos. The culture felt heavily rooted in grind/hustle expectations, with little regard for sustainability or employee well-being. There are talented people there, but the leadership approach makes it difficult to feel supported, valued, or set up for long-term success.

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