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Victra-Verizon Authorized Retailer

Engaged Employer

Overall good company. Good benefits and 401k. Some Leaders use fear tactics. Some inefficiencies in store operations. - Anonymous employee Victra-Verizon Authorized Retailer Employee Review

3.0
Feb 4, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Good benefits and 401k. -When you have good management in place, you thrive.

Cons

-Fear tactics used to get results which usually drives the opposite effect which hurts numbers. -Hours do not allow for life outside of work. -Threats kill morale in store. -Non competitive pricing. Customers will pay more by shopping with A Wireless. -Lack of security clearance for returning/exchanging devices and accessories will often keep the customers waiting for 30 minutes to 1 hour to process their transaction. -Verizon Customer Care/Telesales will undermine you at every opportunity to try and steal your customers. Will tell customer that we are "not a real Verizon" and to "return the equipment immediately" and "order from him/her".

Explore other reviews about Victra-Verizon Authorized Retailer

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money if you apply yourself good coworkers room for growth

Cons

No cons really is a call center

2.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some good people who work there. Unfortunately there are a lot more who are not

Cons

Victra has no real concept of work-life balance. I heard multiple people in leadership refer to it as “work-life integration,” which felt less like a benefit and more like a warning label. As an experienced recruiter, I was brought in for a project that was poorly planned from a staffing standpoint from the beginning. It was surprising to learn that some of the leadership involved had no formal background in recruiting, staffing, or HR, despite making decisions that directly impacted those functions. The company often seemed to take a reactive approach to problems instead of building thoughtful, preventative strategies. I heard the phrase “building airplanes in the sky” used more than once, and unfortunately, that seemed to reflect the actual operating model: move fast, figure it out later, and let employees absorb the chaos. The culture felt heavily rooted in grind/hustle expectations, with little regard for sustainability or employee well-being. There are talented people there, but the leadership approach makes it difficult to feel supported, valued, or set up for long-term success.

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