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Victra-Verizon Authorized Retailer

Engaged Employer

Don't trust the facade - Multi Store Manager Victra-Verizon Authorized Retailer Employee Review

1.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Hard to list any pros considering this company has lied from the beginning. Phil is the only positive in this company.

Cons

So many to list they have a way of manipulating people into thinking the company is being fair and paying them properly, they love to preach culture but don't know how to cultivate, the dm that hired me lied about the pay and work life balance the dm after him continued the trend when helping me get fully staffed by lying to my new employees about pay and their positions with the company, was not properly trained to actually do a multi store roll (I was hired to run a failing store), the company laid off thousands of people during a mid year restructuring. The owner doesn't care is out of touch and just doesn't listen to the people in the stores. Every manager I have spoken to says they are under paid and over worked. They will always protect top sales people even if they are doing fraud or drugs made it very difficult to do my job! There is so much more to list, when I asked for help or additional training I was ignored there is a major lack of support to anyone who needs help. Always on calls for nothing calls will randomly pop up at 7am and you are required to be on them especially when they switched the managers to salary so no OT. You can have a great month in sales and within a week of the new month get reprimanded for things you were unaware needed immediate attention and were not trained to do and then lose your job.

Explore other reviews about Victra-Verizon Authorized Retailer

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great money if you apply yourself good coworkers room for growth

Cons

No cons really is a call center

2.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

There are some good people who work there. Unfortunately there are a lot more who are not

Cons

Victra has no real concept of work-life balance. I heard multiple people in leadership refer to it as “work-life integration,” which felt less like a benefit and more like a warning label. As an experienced recruiter, I was brought in for a project that was poorly planned from a staffing standpoint from the beginning. It was surprising to learn that some of the leadership involved had no formal background in recruiting, staffing, or HR, despite making decisions that directly impacted those functions. The company often seemed to take a reactive approach to problems instead of building thoughtful, preventative strategies. I heard the phrase “building airplanes in the sky” used more than once, and unfortunately, that seemed to reflect the actual operating model: move fast, figure it out later, and let employees absorb the chaos. The culture felt heavily rooted in grind/hustle expectations, with little regard for sustainability or employee well-being. There are talented people there, but the leadership approach makes it difficult to feel supported, valued, or set up for long-term success.

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