4.0
May 3, 2025
Former employee, more than 1 year
San Francisco, CA
Recommend
CEO approval
Business Outlook
Pros
Fair pay, good benefits, lots of support
Cons
A lot of admin work and they kept adding more
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Users say... "Pay is low." "No benefits for contact workers and no full time options when I was hired." "lack of transparency from upper management" "No 401K match and shrinking benefits" "The hiring and training processes are horrendous which are leading to rapid turnover, and the front line managers are overwhelmed and overworked due to lack of adequate support and poor training"