Not a Good Atmosphere to work in - Medical Technician VillageMD Employee Review

2.0
Feb 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Learn new EMR system, Walgreens is next door.

Cons

Management favoritism, OVER WORKED, Intoxicated NP not held accountable, No Consistency in Training, Overturn is Super High, No appreciation, NO Schedule coordination, HR is very Condescending, Rude, and No help. They would rather have employees who join the mean girl club and have High school clicks than to have real hard working Staff. VM is more about how much Money they are making before actually providing the Clinic with working systems like trained Leads and Management, call center is no help when they are hired staff across the country not in the US. Providers Quit because they do not have a system that works for providing Consistent Patient care. It's More like urgent care and rushed care. Patients will leave and find other Dr's because Village medical does not keep good dependable workers. Texas VM needs to rethink their process on how clinic managers run their clinic. The Director does not manage well enough to ask Medical assistants how are things really going on. They are the face of the company at the end of day and they would know best.

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VillageMD Response
4y
We appreciate your open and candid feedback about the Texas Market. I am extremely saddened to hear these comments. As a new leader overseeing Texas, I am eager to meet with our teams throughout the market – listen to our staff, leaders, and providers on what is needed to make critical and sustainable improvement in our operational processes and our culture. I am exceptionally proud of the work that I have seen thus far and the incredible dedication that everyone has providing to support each other and the patients we serve every day! If you have not already, please allow us to encourage you to use the VillageMD Employee Assistance Program (EAP), through which you can receive free, anonymous, 24/7 counseling and many other resources. The link to that information can be found on Polly, and you can also always reach out to our Talent team for additional support (talent-support@villagemd.com). You have also shared some very concerning comments about your colleague(s), leadership, and Talent/HR teams. I strongly encourage you to reach out to the anonymous Compliance tip line (1-855-236-0714) to share additional feedback to ensure we are able to support you. And, if you are willing, please don’t hesitate to reach out to me directly - my door is always open! Thank you again for the feedback and your willingness to share. DeLyle Manwaring Regional Vice President, Texas VillageMD

Explore other reviews about VillageMD

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

VillageMD is a great Company and supports a great flexible schedule, personal and professional growth and a spirit of team building.

Cons

None at this moment to recall.

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

My direct supervisor was exceptional because she had to pivot in roles on the fly, yet maintained clear expectations, guidance and support for the team.

Cons

Company is constantly restructuring, eliminating positions yet putting the extra work on the people that remain without aligning the compensation with the increased responsibility.

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