caution in new markets - Advance Practice Provider VillageMD Employee Review

3.0
Dec 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- competitive base pay with generous bonuses - flexible schedule with good time off policy and ability to swap shifts

Cons

- love the idea of village, but 15 min appts for patients with multiple chronic conditions isn't revolutionizing primary care - medical assistants & practice managers do not receive enough support/training to do their jobs well - biggest issue is that I am in a new market. we have almost none of the support we were told we were get (from in house testing to marketing to ancillary services like referral management to accepting Medicaid). I am sure it is better in established markets like Houston and parts of AZ & FL, but it's a struggle to try to work in a new market - there is some questionable favoritism/back door-dealing with regards to hiring/appointing clinical leadership - poor HR handling of gender/race discrimination and toxic workplace complaints

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VillageMD Response
3y
Thank you for taking the time to share your transparent and honest perspectives. Each of our markets and practices are focused on improving patient outcomes as well as creating operational excellence in everything we do. Additionally, our Talent and Leadership teams work closely together to foster and reinforce our culture inclusivity every single day! We continue to look for opportunities to improve and take your concerns with the utmost importance. To that end, please consider reach out to our anonymous Compliance tip line (1-855-236-0714) to share additional feedback to ensure we are able to support you and continuously improve. Thank you again for the feedback and your willingness to share. We hope to hear from you soon. VillageMD

Explore other reviews about VillageMD

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

VillageMD is a great Company and supports a great flexible schedule, personal and professional growth and a spirit of team building.

Cons

None at this moment to recall.

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

My direct supervisor was exceptional because she had to pivot in roles on the fly, yet maintained clear expectations, guidance and support for the team.

Cons

Company is constantly restructuring, eliminating positions yet putting the extra work on the people that remain without aligning the compensation with the increased responsibility.

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