Unmanageable workload and unclear expectations - Anonymous employee VillageMD Employee Review

1.0
Jan 26, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission to improve healthcare delivery was inspiring, and some team members were collaborative and supportive.

Cons

The role came with an overwhelming workload, with no clear direction on how tasks should be prioritized. Employees were left to figure out solutions independently, which created unnecessary stress. Cross-team communication was unreliable, often causing delays and frustration. Opportunities for professional development were nearly nonexistent, making it difficult to see a long-term future with the company. The overall environment felt disorganized and unsupportive.

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VillageMD Response
1y
Hi and thank you for your feedback. We’d value the opportunity to hear more about your experience at Village; feedback is an important part of our commitment to continuous improvement. We strive to create a welcoming environment for both our patients and our staff members. Please consider reaching out to hrsupport@villagemd.com so we can set up time to connect with you, or alternatively, you can reach out to the anonymous Compliance tip line (1-855-236-0714) to share your feedback. We look forward to hearing more from you soon.

Explore other reviews about VillageMD

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

VillageMD is a great Company and supports a great flexible schedule, personal and professional growth and a spirit of team building.

Cons

None at this moment to recall.

3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

My direct supervisor was exceptional because she had to pivot in roles on the fly, yet maintained clear expectations, guidance and support for the team.

Cons

Company is constantly restructuring, eliminating positions yet putting the extra work on the people that remain without aligning the compensation with the increased responsibility.

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