Does Virgin Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Hotels employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Hotels. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Virgin Hotels?

42% of Virgin Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Hotels 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Virgin Hotels?

Bartender (12) , Front Desk Agent (8) , Server (8) , Security Officer (4) , Barista (3) , Cashier/Barista (3) , Junction Agent (3) , Sales Manager (3) , Anonymous (2) , Financial Analyst (2) , Food and Beverage (2) , Food and Beverage Manager (2) , Manager (2) , Marketing Manager (2) , Restaurant Manager (2)

What are the pros of working at Virgin Hotels according to real employee reviews?

"Great Benefits and Employee Perks" ((in 12 reviews)); "Pay was decent but the HR department is questionable" ((in 10 reviews)); "amazing people, culture, and strive to be different" ((in 7 reviews)); "Really want to create a good culture" ((in 7 reviews)); "coworkers are awesome to work with" ((in 5 reviews))

What are the cons of working at Virgin Hotels according to real employee reviews?

"poor communication" ((in 7 reviews)); "Long hours and work on weekends" ((in 5 reviews)); "No training in form of SOP's or security academy." ((in 4 reviews)); "No supplies, no organization, no leadership." ((in 4 reviews)); "The staff is constantly told that there is no money to buy everyday office supplies." ((in 3 reviews))

What are the top reviewed Virgin Hotels locations?

Chicago , Nashville , New York , Las Vegas , Dallas , San Francisco , New Orleans , Miami , Dallas , Las Vegas Valley

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Virgin Hotels reviews

Management is terrible!!! - Lead Banquet Server Virgin Hotels Employee Review

2.0

Nov 8, 2019

Lead banquet server

Recommend

CEO approval

Business Outlook

Pros

Chicago Downtown. 1/5% Matching 401K

Cons

Management do not care about you at all. Was fired without any explanation or documentation. I did ask for help but nobody did the help me.

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5.0

Jun 2, 2026

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

I loved working at Virgin. Learned a lot, had the support from the Operations team, and always felt like I had the encouragement to try different things. The staff make it even more special

Cons

Didn’t really have much Corporate support, but I’m sure as they continue to grow that’ll get better

4.0

Jun 11, 2026

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, fun atmosphere and flexible scheduling

Cons

Long shifts, weekend/holiday work and limited opportunities for professional growth

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Jobs at Virgin Hotels

Call Center Agent - PT

Call Center Agent - PT

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Management is terrible!!! - Lead Banquet Server Virgin Hotels Employee Review

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