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Virgin Hotels

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Toxic & Unorganized - Anonymous employee Virgin Hotels Employee Review

1.0
Jul 2, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture is a top focus, making for an inclusive work environment

Cons

The #1 issue with this property is the Senior Leadership and unwillingness to provide basic needs to its staff. The ownership's desire to sell the property is well-known by all colleagues and this is used to say no to basic requests made by all departments. The GM is never at the hotel - misses morning meetings almost daily, is nowhere to be found throughout the day and when someone looks for him, it's a common joke to everyone who works in the office that he disappears for hours on end. Nobody actually knows what he does on a daily basis, let alone to help the hotel operate or support his teams. He has also been known to make inappropriate/aggressive comments to staff of all levels, including texts and emails in the middle of the night that are almost illegible. How are we still tolerating this behavior in today's day and age?? HR wants to avoid conflict at all costs so even they turn a blind eye (or are forced to do so) to big issues. Senior leaders who stand by and do nothing are a huge part of the problem and are failing those who depend on them.

Explore other reviews about Virgin Hotels

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved working at Virgin. Learned a lot, had the support from the Operations team, and always felt like I had the encouragement to try different things. The staff make it even more special

Cons

Didn’t really have much Corporate support, but I’m sure as they continue to grow that’ll get better

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, fun atmosphere and flexible scheduling

Cons

Long shifts, weekend/holiday work and limited opportunities for professional growth

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