A bunch of stuck-up professors who treat staff like second-class citizens - Administrative Assistant Virginia Commonwealth University Employee Review

Promotions based on education, not on job performance (meaning low performers who get their next level of education get promoted, before high performers). They have some really terrible people in leadership roles. You can't get a raise if so-and-so who has been there longer doesn't make that much money- even if you out perform or have more responsibilities. Staff treated poorly by professors. Professors are greedy- submit ridiculous claims on their travel forms and it gets processed (if you rock the boat you are considered not "customer service oriented"- meaning you call people out on fraud or you try to implement a process).