2.0
Nov 30, 2022
Current employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
yearly bonuses and pay increase, PTO, hybrid schedule
Cons
just about everything. heavy workloads, constant issues with systems and other departments that won’t do their jobs and will send customers over. not able to use pto because they are understaffed and the same people will take off weeks at a time. promotions or transfers based off favoritism. extremely heavy call volume and rude customers you will spend all of your time off trying to recover from your work week. extreme micromanaging and very strict and frequent call reviews. performance reviews are a joke as soon as you fix one “problem” they will find something else you aren’t doing good enough with to pick on.