Passionate team working towards a shared mission - Senior Customer Success Manager Virta Employee Review

5.0
Nov 12, 2020
Recommend
CEO approval
Business Outlook

Pros

- All members of the company are passionate about our mission to reverse diabetes. No matter your role, you feel that the work you are doing in driving us towards that mission and saving our patient's lives. - People first environment with a very open culture of communication. Virta has been extremely flexible and understanding about each employee's unique situation and needs during COVID and has worked to openly address and ensure all employees are set up for success. - As we grow as a company, new opportunities emerge internally to continue to grow and progress career trajectory based on personal goals and interests. - Very collaborative environment in which employees function as "one team" and work together to solve problems, keeping the patient at the center of our work - Open to feedback to continue to improve culture

Cons

- Being a startup, resources can oftentimes be tight and employees will need to wear several hats in order to get the job done

Explore other reviews about Virta

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work for

Cons

very fast paced environment, exhausting

1
1.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote working, having the ability to mute your microphone during waste-of-time propaganda meetings. Benefits for L&D, and work at home stipend.

Cons

Any role that is Member facing is treated like trash. When they post positions, the sum total has often been 2-3 million, with the absolute lowest salaries being those helping Members. That says a lot- but then again, it's a for profit healthcare company, so that says it all. Every meme/satire or TT you've ever seen about toxic corporate workplaces are made because of places like Virta. Every manager, associate director and director share skillsets with snake-oil salesmen of old. They talk and you're aware they're using poor manipulation techniques that just give you the creeps. Nothing matters. High performers, low performers, those who have second jobs who don't even do their job- doesn't matter. You're all the same to them. They'll find a carrot to try to dangle- like 3 percent peanut butter raises. They abhor internal promotions, so it's a dead end job, no matter how much you demonstrate your value with metrics, skillsets, education, and experience. During hiring they sing a song about promotions, growth, new company, yadda-yadda, but it's all a lie. There's no communication between teams, and tribal knowledge rules. The left had has no idea what the right is doing. It honestly feels like a money laundering operation for people who know directors to get insider jobs. Run.

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