Pros
I genuinely feel that I get to make a positive difference with my members every day, and I do feel that the coaching we do here is "real coaching" (as much as it can be over messaging). The focus is on weight loss and reversal of type II diabetes via nutritional changes, and the changes that happen are real and amazing. The people that work here are wonderful, ambitious, kind people, and I feel fortunate that my manager is supportive (which, as in any workplace, seems to be luck of the draw).
Cons
How can I say this as clearly as possible? The main challenge of Virta is BURNOUT. Serious, serious burnout. You will be given a caseload of up to 330 members that you are expected to talk to every 1-2 weeks. No, there are not enough hours in a day. Yes, you will be expected to manage this within a 40 hour work week. Coaches consistently voice frustrations about this overload to management, yet nothing changes (if anything, we seem to end up with even more work). Virta has a powerful mission, but I absolutely do not see myself here long-term because a) extreme burnout and b) absolutely not adequate compensation for how much work is expected. The coaching industry is known for abysmal pay, so by all accounts Virta pays decently well in the world of coaching, but honestly...do yourself a favor and find an industry that pays better and won't burn you out within less than a year. Also, if you expect to find opportunities for career growth other than moving from coaching into management: this is not the place.