Love the clients, lack of support system - In Home Caregiver Visiting Angels Employee Review

2.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Rewarding job. Great pay. Flexible hours (24/7). Unlimited overtime. Health insurance. Calling off was easy when I was getting ill. Very understanding team members (not all).

Cons

Lack of communication, via phone call, text or in-person meetings. Nothing gets resolved when expressing concern for the lack of communication. Little to no effort to make sure as a caregiver I was okay on the job. My care coordinator didn't visit or check in with me (8 months).

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Visiting Angels Response
1y
Thank you for taking the time to share your feedback. We’re so glad to hear that you find the job rewarding, and we appreciate your hard work and dedication to the clients you serve. We also value your input regarding communication and support. It’s concerning to hear that you felt there was a lack of follow-up, and we truly apologize for that experience. We take your feedback seriously and will work to improve communication and ensure that caregivers feel fully supported. Your well-being and satisfaction are important to us, and we appreciate your constructive advice for improvement. Thank you again for your time with us and for helping us make Visiting Angels a better place to work and serve our clients.

Explore other reviews about Visiting Angels

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a great agency. Management treat people with respect. I really enjoyed my time here.

Cons

Sometimes there may not be the shifts you want but if you communicate with them. They will keep in contact

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Okay pay, flexible shifts, weekly pay

Cons

The company will not only fire you but also act as if your wrong for advocating for your patient who states they don't want to take their Xanax something that is taken as needed but your relief aide works overnight and is literally trying to force it upon the client so they can sleep their whole shift. Also they may have you do something I now know should've never happened which is with hold the clients narcotics meds for "their safety" even though the client is of sound mind and can administer the medication to themselves appropriately and this will most likely make your client very upset with you rightfully so but your just trying to do what VA staff has directed you to do and finally you may end up getting assaulted by a stranger that let's themselves into your clients home yelling demands at you and the client and getting irate with you and you don't even know who they are on your first day don't expect VA to protect you from a situation they should've never let happen no matter how well you did your job they still will just quietly let you go because you don't really matter in the grand scheme of it all work where you want but if you choose here just remember you were warned!

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