Surprising that this is ok with everyone - CNA/IHA Visiting Angels Employee Review

3.0
Dec 24, 2015
Recommend
CEO approval
Business Outlook

Pros

They provide a great service to those individual families looking for their loved ones to remain in the home and be taken care of. I was able to work a lot of hours in between my regular shifts and the clients are just adorable. The staff was very nice and personable when I interviewed and was hired. the Scheduler was very informative and explained the schedules she had available and I was able to choose what I wanted to work. Unlike many companies, they actually called my references and asked about me so it shows that they do their due diligence when hiring.

Cons

I feel the pay should be based on experience, not a flat fee. Though they are non medical, you have others from medical backgrounds working PT and if a situation arises, out of moral obligation as well as legally, we will have to react in such a manner, but you're not being paid for it. I have never seen a company that will make you wait for the convenience of having your check direct deposited in your bank. I have also NEVER heard of a company that will charge you to deposit your check in your account. From a HR prospective, its so much easier to have direct deposit done instead of having everyone break their schedules every other week to come and get money they have already worked for. The most humiliating and shocking situation is the fact that if pay day falls on a holiday, they will hold your check until the NEXT business day...a Monday(which is legal) instead of being thoughtful and caring and pay you the day before like 99% of other companies. It is a huge issue to have to leave your other jobs to come get a paycheck-direct deposit service does not break the bank and then once you can get it, you're paying for it!

Explore other reviews about Visiting Angels

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

This is a great agency. Management treat people with respect. I really enjoyed my time here.

Cons

Sometimes there may not be the shifts you want but if you communicate with them. They will keep in contact

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Okay pay, flexible shifts, weekly pay

Cons

The company will not only fire you but also act as if your wrong for advocating for your patient who states they don't want to take their Xanax something that is taken as needed but your relief aide works overnight and is literally trying to force it upon the client so they can sleep their whole shift. Also they may have you do something I now know should've never happened which is with hold the clients narcotics meds for "their safety" even though the client is of sound mind and can administer the medication to themselves appropriately and this will most likely make your client very upset with you rightfully so but your just trying to do what VA staff has directed you to do and finally you may end up getting assaulted by a stranger that let's themselves into your clients home yelling demands at you and the client and getting irate with you and you don't even know who they are on your first day don't expect VA to protect you from a situation they should've never let happen no matter how well you did your job they still will just quietly let you go because you don't really matter in the grand scheme of it all work where you want but if you choose here just remember you were warned!

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