Wonky scheduling, gotta fight for shifts, no regular shifts - In Home Caregiver Visiting Angels Employee Review

2.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent training and it's a job

Cons

You don't get assigned any shifts that fit your availability given, you must request all shifts and then may or may not get them. Sometimes they would approve you for a shift less than 24 hours of the shift, with no way to know it was assigned without logging in multiple times everyday. And if you didn't see that it was assigned to you, no matter how late it was assigned, it's a no call no show. They keep hiring caregivers but do not have enough regular shifts to fill hours for current employees. Office staff is sweet on the surface, but rude and bullies you in reality. One CG even said they threatened her to get her to take a shift. I've also had multiple clients say that they've had shifts where nobody came and they had to reach out to the office, rather than the office covering the shift or even calling the client to make a plan.

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Visiting Angels Response
1y
We appreciate you taking the time to share your experience. Scheduling can definitely be a challenge, and we understand how frustrating that can be. We always strive to balance caregiver availability with client needs, and feedback like yours helps us improve. We’re sorry to hear you felt unsupported, and we truly value the time and effort you put into caregiving. Wishing you the best in your journey ahead!

Explore other reviews about Visiting Angels

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience with Visiting Angels has been very good. The work is very fulfilling and there is a strong sense of community within this organization. We problem solve together and management is very supportive and helpful.

Cons

I have had a very positive experience here. I have worked in the home care industry within a few companies for a very long time and it’s hard work sometimes. What sets Visiting Angels apart is the commitment to its staff, clients and community. This has been especially evident during times of challenge within the industry as a whole such as Covid or unexpected weather events.

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Okay pay, flexible shifts, weekly pay

Cons

The company will not only fire you but also act as if your wrong for advocating for your patient who states they don't want to take their Xanax something that is taken as needed but your relief aide works overnight and is literally trying to force it upon the client so they can sleep their whole shift. Also they may have you do something I now know should've never happened which is with hold the clients narcotics meds for "their safety" even though the client is of sound mind and can administer the medication to themselves appropriately and this will most likely make your client very upset with you rightfully so but your just trying to do what VA staff has directed you to do and finally you may end up getting assaulted by a stranger that let's themselves into your clients home yelling demands at you and the client and getting irate with you and you don't even know who they are on your first day don't expect VA to protect you from a situation they should've never let happen no matter how well you did your job they still will just quietly let you go because you don't really matter in the grand scheme of it all work where you want but if you choose here just remember you were warned!

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