To many responsibilities... - General Manager Vista Host Employee Review

3.0
May 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Training is great. Customer service oriented.

Cons

There are too many components that other companies have no need for. To many administrative duties and deadlines that leaves you with no time to really focus on guest interactions. This company manages and owns several hotels but will sell them just a quick as they build them. There are some employees making almost double than others, with the same experience and duties. You may be required to report to 10-15 support office employees and 3-4 upper level managers. The emails are non stop. Upper level manager will questions your employees and hold private meetings without your knowledge which creates chaos within your organization. Admits to overworking you. You are still required to perform required Duties when you are on vacation. 10-25 million dollar company who nickel and dimes the associate's YEARLY increases. High turnover. CEO is too hands on and is never pleased, and often is disrespectful.

Explore other reviews about Vista Host

5.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

pay is great and system is not complicated.

Cons

Its very boring at night but safe.

3.0
Nov 16, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hands-on ownership and executive team: Upper management is very engaged and visible, which makes it easy to feel connected to the company’s direction and values. Strong community involvement: There are plenty of opportunities to volunteer and participate in community-focused initiatives, which adds a meaningful dimension to the workplace experience. Supportive sales team: The sales team is truly wonderful, collaborative, upbeat, and always willing to help. Working alongside them is one of the highlights.

Cons

No 401(k) contribution: While a plan is offered, the lack of employer contribution is a significant downside compared to industry standards. Minimal annual raises: Yearly increases are typically just a little over 2%, which doesn’t reflect performance or growing responsibilities. Meeting overload: There are too many meetings and reports, which often feel repetitive and take time away from core responsibilities. Sales vs. Operations divide: The experience differs dramatically depending on the department. Sales and Operations function almost like separate companies, with noticeable differences in support, communication, and treatment. Low pay for the workload: Compensation does not match the level of responsibility or expectations placed on employees, especially in operations.

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Vista Host Response
7mo
Thank you for taking the time to share your experience with Vista Host. We’re glad to hear that you found value in our hands-on leadership approach, our commitment to community involvement, and the support you received from the sales team. These are areas we take pride in, and it’s encouraging to know they had a positive impact on your time with us. We also appreciate your honest feedback about the challenges you encountered. Your comments regarding compensation, workload, meeting structure, and the differences between Sales and Operations are important to us. We recognize that these are meaningful areas of opportunity, and we are actively evaluating how we can strengthen alignment across departments, streamline processes, and ensure our teams feel supported and valued. Employee feedback—both positive and constructive—plays a vital role in shaping our ongoing efforts to improve the work experience at Vista Host. We remain committed to fostering a culture of growth, collaboration, and fairness, and your insights help guide that work. Thank you again for sharing your perspective, and we wish you the very best in your future endeavors. — Vista Host Management
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