I left after the company was bought out - Billing Specialist VitalCaring Group Employee Review

1.0
Jun 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Billers are able to work at home. Management is understanding about needing time off for legitimate reasons.

Cons

The executives and managers are mostly in over their heads, a lot of them are not qualified. The health insurance is too expensive to utilize, it costs a fortune to see a doctor. They don't pay well enough to be competitive with other companies. The training is terrible. After the company was bought out, the software changed, and I received a 15-minute training session online with my boss. I had to try to figure everything out through trial and error. It was so frustrating that I left after being with the original company for 10 + years.

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VitalCaring Group Response
2y
Thank you for your feedback.

Explore other reviews about VitalCaring Group

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team members, friendly atmosphere, someone always there or responds in a timely manner when needed. Would I recommend anyone to work for vital caring… absolutely. They make you feel at home.

Cons

I have not seen any cons since my employement here

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VitalCaring Group Response
2w
Thank you so much for taking the time to share your experience! We are grateful to hear about your tenured time here!
5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I work at the Kingwood, Texas location and truly enjoy being part of this team. Our Branch Director, , is one of the best leaders I have ever worked with. She goes above and beyond to support her staff and makes every employee feel appreciated and valued. Her leadership creates a positive, respectful, and team-oriented environment where everyone works together to provide excellent patient care. The company offers great benefits, strong leadership, good communication, and a culture that genuinely cares about both patients and employees. The work-life balance is very good, and management is supportive and approachable. You can tell the company values its employees and wants them to succeed. The Kingwood team truly feels like family. Overall, this is a great company to work for, especially if you are looking for a supportive environment with strong leadership and a positive culture.

Cons

No cons from my experience

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VitalCaring Group Response
1mo
Thank you so much for taking the time to share your experience! We are honored to read your praises.
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