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      Vitalant

      Engaged Employer

      Vitalant reviews

      Not what it used to be - Donor Care Specialist Vitalant Employee Review

      3.0
      Jan 20, 2022
      Donor care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meeting donors, donors are healthy and generally very nice people. The work is not complicated but rewarding helping donors help patients.

      Cons

      Turned in to a very corporate, numbers driven company. Managers’ hands are tied. Floor staff have very little say in the decisions for job that THEY do. They are quick to ask staff to work extra days and hours but deny requests for PTO due to lack of staff. The core problem is overwhelming low morale. Staff feel burned out, work harder with less. Why would new hires want to stay? It does not take long for them to realize this company does not support them whole heartedly.

      Explore other reviews about Vitalant

      5.0
      Jun 1, 2026
      Phlebotomist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun team to work with

      Cons

      None at this time, thanks

      avatar
      Vitalant Response
      1mo
      Thank you for your review and for being part of the Vitalant team for more than eight years. We are happy to hear that your team helps make Vitalant an enjoyable place to work. The dedication, collaboration, and support our employees provide each day are essential to our mission and the patients who rely on us. Thank you for your continued commitment and for the impact you make. Your contributions are vital.
      1.0
      May 23, 2026
      Medical laboratory technologist i
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay was nice and some of the coworkers were great to work with.

      Cons

      It’s a for profit company hiding behind a non profit mask. They don’t care about their employees or the patients they’re supposed to care for. The coworkers I worked with directly in my lab were amazing, but the people in the reference lab were extremely rude. Heaven forbid you call the reference lab on a Saturday and the on call tech has to come in to work on a stat sample. You instantly become their verbal punching bag, especially if you interrupted their grocery shopping. Policies change randomly and nobody bothers communicating anything properly. We used to get 5.25 hours of PTO every two weeks, then they changed it to 3 hours of PTO. If 1st shift is short staffed, they constantly pull people from 2nd and 3rd shift, leaving those shifts short too. But when 2nd or 3rd shift is struggling, nobody from 1st shift ever stays to help. People also get fired out of nowhere, then they turn around and hire less qualified friends and family members to work in the lab. They’ll fire someone with degree in medical laboratory science and who has been there for 3 years claiming they “don’t meet minimum requirements,” then hire the director’s friend with a computer science degree a week later.

      avatar
      Vitalant Response
      1mo
      Thank you for sharing your feedback and for your years of service supporting our mission. We’re glad to hear you had positive experiences with some of your coworkers and found the work meaningful. We recognize the importance of strong communication, consistent leadership support, and a respectful work environment across all teams and shifts. Feedback like yours helps provide insight into areas where we can continue improving the employee experience. We encourage employees to raise concerns directly with leadership or HR so they can be appropriately reviewed and addressed. We wish you the best in your future endeavors.
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