I'm glad I no longer work here, and if you're a potential candidate interested in this company: heed the bad reviews and ignore the obviously fake 5 star ones crafted by HR. There is no future for your career if you accept the offer. Your salary will start off lower than the industry average, and will remain stagnant for years to come except for meager inflation adjustments. All the bright people I had worked over the years started off with bright eyes and hopes but grew slowly apathetic and disinterested as it became increasingly obvious there is no true advancement or resources to help them reach their potential. Eventually most of them realized their hard work and effort were in vain, that their job is dead end and had quit or actively planning on quitting.
You will not be rewarded with putting in extra effort and will be (politely) shut down if you show any interest in pursuing challenging areas outside your immediate domain(s). You will hear a lot of lip service from HR and leadership about how they strive to offer career opportunities but most of those promises will fall flat.The job changes that do happen to a few are merely title changes, and they really move laterally in responsibilities and skills, never vertically as to be qualified for similar positions in other companies.
Many teams operate in cliches and favoritism; you get get less tedious grunt work if you are in the "inner circle". Often times management will not hesitate to throw you under the bus to deflect negativity from upper management. The few remaining good teams are painfully understaffed and it was sad to see my talented coworkers working overtime while those who contributed nothing flew under the radar because they've been here forever, are related to upper management, or they're not paid nearly enough for anyone to care.
It's a finger pointing culture whenever something doesn't go as planned, that starts with the top most layer of execs pointing blame to their direct reports and the chain continues all the way down to the staff level. This is because the company is filled with an astonishingly unqualified upper management and leadership who have no clue of the scope or the resources required of what they're promising to CEP (the partnership of doctors that Medamerica supports administratively).
You take this along with a bloated middle management layer--those who mostly started off as entry level unskilled college grads and eventually rewarded with some meaningless "supervisor" title with no real increase in skill sets or responsibilities-- and it creates a highly dysfunctional corporate culture that relies on a small handful of talent to operate. Talent that is quickly diminishing as people realize their time and skills are more worthwhile invested elsewhere.
Upper management seemed to be more concern about being liked and "popular" more than creating crucial company direction, goals and visions that are actually measurable and achievable. While most are approachable in person, have a conversation with any one of the directors, VP or C-level, and you will be swept away by how little most of them actually know anything in their field without having their direct reports brief them of everything; most usually will deflect their lack of knowledge with some sales pitch filled with how great they are, and random buzzwords they recently googled.
Instead of actually reforming the broken layers of management, HR instead responded to widespread dissatisfaction from employee surveys by implementing these silly meetings to help discover your true personality types (because that is definitely the culprit) and to teach you how to adapt to management's criticism (because it's always your fault, never management's).
The new work space model where you're sitting elbow to elbow with others have created a drop in productivity for those who need silence to work effectively and have only forced the ones who did nothing in their walled-off cube to pretend to look busy in the open environment.
This is not the place for independent thinkers or those who like doing a thorough job. My coworkers who drank the kool-aid and took upper management's word that transparency and innovative ideas are welcome were left sorely disappointed. Know that you'll be working in the healthcare industry, which is notoriously broken, and any new ideas will be seen as threats to an ancient establishment. And know that you're working at an administration company, so no matter how fancy people's titles appear, they're really just doing paper pushing, attending useless meetings to make it seem like they're actually busy or delegating work to their reports they don't even know how to do themselves.
You *will* do well if you're the type who enjoy substance-less sycophantic conversations in the (mandatory) touch bases with your supervisor. Or if you really like sitting in meetings all day. Or if you just want a comfortable 9-5 job and turn your brain off at the end of the day: this is as close to the lax government work culture as it gets in a private company.
This used to be company that was good with work life balance, but in the recent years the attempt to grow more than it has the resources (i.e talented people) to handle had made everything into a grind. Hopefully they will not take away the flexibility in work schedules that was still offered when I was around, but I don't count on it.
