Micro management & supervisors - Patient Service Representative Vituity Employee Review

1.0
Feb 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Regular business hours Holiday pay Vacation Sick time Weekends off Amazing 401k -The Human Resources department at MedAmerica is amazing, friendly, and professional.

Cons

Wage Not for career minded people The supervisors in Patient Services gossip Favoritism MICRO MANAGEMENT! -No matter how talented the individual, the micromanager/supervisors hovers to ensure that every detail is done the way he or she would do it (even if it's done wrong). Poor position training -you'll have 3 different supervisors training you 3 different ways to do your job. Poor structure. Supervisors need to clearly define roles & responsibilities. Patient Services Supervisors are incompetent -They need for formal training and education.

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Vituity Response
9y
Thank you for your review! We are really sorry that your experience at MedAmerica Billing Services did not match our intention of being the best place you have ever worked. We are taking your feedback and addressing the areas we missed in delivering a great experience for you. Thank you for your advice on providing formal training for our supervisors in Patient Services—we are excited to announce that our new Knowledge Management Center has created training modules specifically for our management team. We are striving to ensure all of our departments are leading with respect, dignity and knowledge. We are happy to see you fondly rated the Human Resource Department as being “Friendly and Professional”. Our goal is to ensure the entire enterprise is operating in this capacity. We certainly would like to wish you best of luck in your future career endeavors! If you would like to give us more feedback, please feel free to call MBSI directly and ask to be transferred to the HR Department. We appreciate your feedback! Thank you, MBSI

Explore other reviews about Vituity

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits package starting off

Cons

pay could be a little better

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Vituity Response
2w
Thank you for sharing your experience and for being part of the Vituity team. We're thrilled to hear that you've felt valued and supported during your time with us and that our benefits package has made a positive impact. We also appreciate your honest feedback regarding compensation. Input from our team members helps us continue evaluating and improving the employee experience. Thank you for all that you do, and we look forward to supporting your continued growth and success at Vituity. —The Vituity Team
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. 3-4 weeks of PTO/sick leave and good 401K match

Cons

They use and abuse you. Hard to climb up the ladder and always seem to hire externally for higher positions.

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