Good Place to Start - Customer Retention Supervisor Vivint Employee Review

4.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Performance-driven, you build your own success Most leadership is helpful and wants to see you succeed You can move up quickly like I did if you are successful Moving up directly translates to working under skilled and successful leadership, great on job training Base pay + commission

Cons

Stress Customers can be extremely rude / frustrated Some internal processes are clunky and many agents may not be held accountable for clear avoidance of job requirements High use of over seas employees that are difficult to work with

Explore other reviews about Vivint

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Atmosphere, good leadership. Free lunches.

Cons

Days can be long and hard.

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment and training

Cons

A lot of technical issues if you're not technical savvy

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