National Inside Sales (NIS) - National Inside Sales Specialist Vivint Employee Review

3.0
Jul 5, 2016
Recommend
CEO approval
Business Outlook

Pros

I started with Vivint in 2013 and was part of a real growth that the company was experiencing due to advanced technology they had and the drive to be the best home security with automation company in North America. It was a faced pace yet rewarding opportunity. The people at the management level are very motivated and incentivized to get you to give 100% each and every day.

Cons

For me the downside of the inside sales department was not being able to use the accrued PTO. It was difficult to get approved days off especially it was what they considered short notice. I will admit they took it case by case and it was frustrating to never really know who had the final say as everything is done digitally. The most frustrating part of any commission job is the pay structure and Vivint was constantly changing theirs. It seemed that whenever we were doing well the pays sale would change so that it put more pressure on us as the company just continued to do well. I will miss working there but do not miss the ever constant changing of every policy as well as the continuous flow of new policies and procedures that got got the point no one really knew where they stood at any given time.

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5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere for personal development if self driven

Cons

A lot of travel overall

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, lots of perks! The schedule is consistent; busy and slow seasons make the work predictable. There is always something to do, so if you like to stay busy, then this position is great for you. The team is relatively small, so everyone is close!

Cons

No growth opportunities. Seems like the 1Stop department in general gets pushed to the side; there is no recognition for the work you do.

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