very poor training and management - Customer Care Representative Vivint Employee Review

2.0
Jun 8, 2017
Recommend
CEO approval
Business Outlook

Pros

free food and meal tickets which gets you free subway, waffle love, coasta vita, and more. Variety of hours to choose from. work as early as 4am or as late as 8pm maybe even later.

Cons

the training was an absolute joke. my dog could have trained me better than they did. the management is joke as well. they tell you one thing and then get mad at you for doing exactly what they just told you to do. also management is very lazy. and HR is IMPOSSIBLE to get in contact with. oh and vivint is a VERY shady company. they scam their customers big time.

Explore other reviews about Vivint

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere for personal development if self driven

Cons

A lot of travel overall

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, lots of perks! The schedule is consistent; busy and slow seasons make the work predictable. There is always something to do, so if you like to stay busy, then this position is great for you. The team is relatively small, so everyone is close!

Cons

No growth opportunities. Seems like the 1Stop department in general gets pushed to the side; there is no recognition for the work you do.

See reviews by: Helpful|Rating|Date|All