Good for a short time. - Customer Care Representative Vivint Employee Review

2.0
Aug 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Competitive pay. Fast promotions. Flexible with school schedule. Good supervisors, no one will be breathing down your neck. Ability to work from home.

Cons

Extremely high call volume/work load. High stress. Getting time off is nearly impossible. No sick days. Company has a bad reputation, customers are always angry.

Explore other reviews about Vivint

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere for personal development if self driven

Cons

A lot of travel overall

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, lots of perks! The schedule is consistent; busy and slow seasons make the work predictable. There is always something to do, so if you like to stay busy, then this position is great for you. The team is relatively small, so everyone is close!

Cons

No growth opportunities. Seems like the 1Stop department in general gets pushed to the side; there is no recognition for the work you do.

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