Never Again - Customer Service Representative Vivint Employee Review

1.0
May 13, 2018
Recommend
CEO approval
Business Outlook

Pros

They would give you meal tickets that you could use as currency at select restaurants. There is a lot of room for promoting purposes but only if you work hard at it.

Cons

The management is horrible, trying to get time off...I don’t think they know what that is. You have to work at least one day of the weekend and at least 4 days of the week. Supervisors are constantly switching out so you never know who to go to for help or questions or training. The systems they use are HORRIBLE when troubleshooting and it doesn’t please the customers one bit. The Vivint product alone is always broken and always sucks.

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Vivint Response
8y
Thank you for taking the time to provide feedback. We’d love to learn more about your experience and how we can improve. Please leave feedback here to be viewed by the respective departments: https://www.lighthouse-services.com/_StandardCustomURL/IncidentLandingPageV2.asp

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Cons

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Cons

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