Look somewhere else - Customer Solutions- Tier IV Vivint Employee Review

2.0
Jun 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Meal tickets 120 UTO (unpaid time off) Some supervisors

Cons

Their unrealistic idea that it's okay to have a customer on hold for 40 minutes and the reps are taking back to back calls continuously while getting yelled at for just waiting 40 minutes to speak with us. The equipment is garbage and is always having issues They give you 120 hrs of UTO-but everyone applies so quickly that you have to be one of the first 5 people to apply to get it approved--- 5 months in advance. Their attendance policy is terrible and they will fire you , without even blinking.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Atmosphere, good leadership. Free lunches.

Cons

Days can be long and hard.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Make what you put in.

Cons

Make what you put in. No back up. All commission. If you can't sell don't try.

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