Used to be amazing, consistently getting worse - Call Center Supervisor Vivint Employee Review

2.0
Sep 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Good perks, good pay if you aren't in the call center, reasonable benefits, Todd and Alex are great leaders.

Cons

Layoffs due to poor leadership and decision making, health insurance leaves something to be desired, feels like they are trying to get rid of as many employees as possible using any method they can, stop treating your call center as an after thought or an annoying expense, internally things have changed to be fear based, no transparency, VP's are disorganized and trigger happy.

avatar
Vivint Response
7y
We are always trying to improve each department. Your concerns have been noted and passed along to management.

Explore other reviews about Vivint

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Atmosphere, good leadership. Free lunches.

Cons

Days can be long and hard.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Make what you put in.

Cons

Make what you put in. No back up. All commission. If you can't sell don't try.

See reviews by: Helpful|Rating|Date|All