Great corporate life, poor field experience. - Operations Manager Vivint Employee Review

2.0
Apr 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Backend check forces you to save money for "rainy day." If your Lead Tech likes you and you perform well you will have an opportunity to be the Lead Tech of an office. You get to see different cities each summer. You will get a notification if a security system you install saves someone's life (i.e. medical pendant) or from a break-in. The products used are generally high quality.

Cons

Any culture that allows people to be hired with no formal screening process worries me. I've seen sales reps and technicians alike that have no business working for this company, let alone stepping into customers' homes and installing equipment meant to protect their house and family. Sales reps often use misleading tactics, target the elderly, etc. because every day is started with stating a goal number of sales to hit, then that's all that matters. Reps are often disconnected from the goal of the company and more in focus with making money. It's looked at as a summer job, so accountability is low. --No benefits --Very, very little advancement (if any)

Explore other reviews about Vivint

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Atmosphere, good leadership. Free lunches.

Cons

Days can be long and hard.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Make what you put in.

Cons

Make what you put in. No back up. All commission. If you can't sell don't try.

See reviews by: Helpful|Rating|Date|All