Pros
Apparently I have to write at least 5 words. There are no pros to working here.
Cons
I would never recommend working here to ANYONE. The calls are super upset people and instead of actually helping them, Vivint wants you to try to upsell them. Even in natural disasters, death, and other difficult events. The management does not care about you at all because they only want numbers. They screw you over on commission (they still owe my friend $900 for their commission after 6 months of following up). You are treated like a child, you have to ask to go to the bathroom and they get mad at you if you take even a breather between back to back screaming customer calls. They do not care about employees and I honestly could sue them for how badly I was treated with legitimate medical problems. I could write a book on why you shouldn’t work here. If you enjoy feeling ill from anxiety 24/7, this is the job for you.