Went downhill recently - Technician Vivint Employee Review

admins have accessed and changed my inventory without me knowing the company policy on a lot of customer interactions changes so frequently (though its usually minor stuff) became way more focused on metrics and sales than the customer customer service lines for both customers and techs is abysmal, I've been on hold for over an hour at a customers house for the other line to hang up while 'transferring' me and having to wait another half hour just to talk to someome and as a technician thats not hourly thats the worst