PROCEED WITH CAUTION! - Ecommerce Sales Consultant Volusion Employee Review

Re: Sales Dept. Only - If you're here because you're next in line at the revolving door that is Volusion's sales department, this may be worth a read: Don't fall for the show they put on up front. The allure of the game room, snacks, ping pong table and all the cliche "startup perks" will quickly fade. When's the last time you heard about a 17-year-old startup? There reaches a point where "startup" is no longer an exciting badge of pride and hope, but a scarlet letter sign of an organization with confused direction and inability to consistently execute in the market place. Run very much like a call center. Lots of thinking on a small scale. The epitome of passive-aggressiveness. Gossip like nobody's business amongst management. Encourage a culture of promotion via attrition. If you can be a yes man, turn your brain off, do it all with a big turd-eating grin, and outlast your wiser counterparts jumping ship, you will be a manager in no time. The best sales leader here recently left for greener pastures (see the theme). Since I started, there are only a couple people left that were hired before me. The sales contests are comical and appear to be pulled from a Kindergarten lesson plan. Micro-management is the norm with a hyper-focus on call numbers and talk time. Managers listen to your calls while you're on them, and message you DURING the call with your customer, giving you feedback. Have you ever tried to hold a conversation on the phone while reading and responding to another conversation via chat? Let alone a sales call? Oh and on the last day of the month, every month, they hold us hostage during lunch and don't let anyone leave. Why? Because we're not adults in a professional setting, just a little baby sales drones and these hard sell tactics aren't going to close deals themselves... but they bring lunch so it's cool. If you want to feel like you're dropping yourself off at daycare every day when you drive to work, don't have high career goals, and like the taste of kool aid, go ahead and sign that offer letter! This review only pertains to the sales department as I cannot speak accurately about any others. Also, there really are some super peeps that work here. Y'all know who you are.