Pros
All the typical perks hip software companies have to do for entry to the club. Coffee, snacks, free meals, on-site gym, beer Fridays... Smart people willing to work as a team in IT, customer support (CS) and IT support. Competitive comp and benefits. Agile, fast pace.
Cons
If considering Volusion, you need to understand the product mix. Volusion (consumer platform) is in decline. Mozu (enterprise) is technically solid, but late to market and struggling for share against big, some open source players. There's a third fremium platform that seems mostly a distraction and resource suck. The groups supporting Mozu clients (CS, Professional Services) staffed up for enterprise sales pipeline that didn't happen, a large layoff was inevitable. About half PS was laid off or quit. A dramatic change in these trends is the only thing that can turn this around. So the founder reassumed CEO role, did the layoff and is attempting a course correction...we'll see. If that's not enough, the product and development groups have consistent chaos leading to high turnover. Not good for product roadmap delivery.