- Recently changed the commission structure that absolutely reduces what the top 20% make while increasing the bottom 50%... No really...
- It's actually good that the company is 15+ years old... but so is the software.
- Quickly becomes apparent you are selling the inferior products while upper management scrambles to figure out how to stay relevant.
- Sales Management is struggling to engage the sales floor. Poor planning, training, and mentoring have ill equipped good people to do one of the hardest jobs in the company.
- A stagnant energy and divisive culture exist between the two sales teams, again mainly due to a lack of strategy (seating charts, competitions, small and large team building events, compensation structure, on and on). While they do a small variation on all the things mentioned above it is the unstrategic way that they are implemented.
- Senior Sales Management; does not believe in celebrating victories if you are not at goal, has a 'tried something 5 years ago and it didn't work so it won't work now' philosophy that is stifling the team's moral... MOST importantly they have not learned that all they need to learn is what motivates the individual and using that to inspire them to align with the overall goals of the company.
- Don't just read the sales reviews, read the developers as well. You will see that the software is a monster that could rival Dr. Frankenstiens.
- A sales manager who is 10-15 min late a couple times a week and wonders why attendance and tardiness is a problem.
- Ideas are met with an indignance and an outright attitude, that is unless they align with what is already in mind.
- Bad and outdated sales policy/rules of engagement that encourage lead poaching and interoffice strife. They have somehow convinced themselves that it is about the client when in reality it is about making sure they get signed up before they see a superior product. Unless you think it is a good practice, and as a consumer yourself, enjoy being called by 3-4 different sales reps over the weekend (Fri, Sat & Sun)?
- Because of how old the software is and the way it was foundationally designed there are simply things it cannot do. The app-based platform is the way of the future. The sales team basically just feeds the meat grinder of cancellations which really makes Customer Support super happy.
- Horrible delivery of critical conversations. This literally happened; we had a meeting with multiple managers, one delivered a message and left while giving the 'floor' to the other manager. This manager simply packed up and gave the indication meeting is over, then promptly delivers the CRITICAL policy change over chat... If you need a minute to process I understand...
- Does not know how to effectively/when to use discipline, and struggles to retain control over the negative effect this has had.
