Pros
They have decent benefits and have food in the office all the time. Tacos every friday, some beer every month or so.
Cons
Upper management is completely clueless. When I asked about why the internal knowledge base is so lacking and terrible to try and search, I was told that there was a lot of "tribal" knowledge that people who had been there a while had, and that I should ask them. I then saw them let most of these experienced "tribal elders" go. They have 2 platforms right now for customers. 1 is the established product and where most of their revenue comes in from. 2 is the new offering and is barely functional, and it brings in almost 0 revenue, yet, the company is almost completely focused on this new offering. 1 is a completely outdated broken product that looks straight out of 1998, but is sold to customer's as competition to Squarespace, which is laughable. My department was told flat out that there would be no merit based raises of any kind, because even though the job requires a healthy understanding of online ecommerce, HTML, DNS, Excel, SQL, because it is "entry level", they do not feel like additional work and additional experience gained over the years, is worth paying for. I was told that, even thought every software company around the world uses a QA team to mitigate release update issues before they reach the public, I was told Volusion teams would just "QA themselves" thus negating the need for a QA team.