Making the best of a flawed product - ECommerce Advisor Volusion Employee Review

The product was bad, and the more I figured that out, the less I wanted to sell it. Bigcommerce and Shopify simply had better ecommerce software, and my numbers started to go down as soon as I realized that the "solution" I was selling was as much a problem as it was anything else. Support queues were always backed up, so sales got tons of support calls. Cancellations were incredibly frequent which had a huge impact on monthly goals. The hardest part wasn't closing enough deals, it was having to close way more than goal in anticipation of the frequent cancellations.